The Information, Advice and Support (IAS) Team

The Information, Advice and Support (IAS) Team The service is free, impartial, and confidential. They can provide information around the following areas in relation to SEND: rights, roles and responsibilities health and social care processes, regulations and guidance support from other agencies and organisations They can also support to families in: managing mediation appeals, to the First-tier Tribunal exclusion from school liaising between you, your nursery, school or college and other professionals. They offer one to one support by telephone, email or meetings depending on your circumstances.

To access the service please fill in their referral form and one of their officers will contact you within 7 working days.

For general information about SEND or to find out if the service can help you contact:

Tel: 0300 123 6706
Monday to Friday 9am to 5pm
Email: information.lineteam@lancashire.gov.uk

The IAS Team was previously the SEND Information Advice and Support Service (SENDIASS) and the Child and Family Support Team.

You may also have heard of the Parent Partnership Service which SENDIASS replaced in 2014.